Information Collected About You
When you use the Services, we collect information as follows:
While you may use most of the Services without registering, certain Services do require that you register with iLive for them to function properly. If you choose to register or update an existing account with iLive or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your iLive account. You are responsible for ensuring the accuracy of the personal information that you submit to iLive.
At registration and at various times as you use the iLive Sites, you will be given the option of providing us with personal information in order to receive informational/promotional newsletters via email from iLive. In iLive Message Boards, if you turn on the email notification for posts you have created or participated in, you'll receive an email when there has been any activity on those posts. If you later decide you no longer want to receive email updates, you can turn it off by navigating to the Email Alerts section in your Message Board settings.
- iLive Message Boards and Other Public Forums
iLive features several message board areas and other public forums where users with similar interests including with respect to certain medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by healthcare experts. Our message boards are open to the public and should not be considered private.
Any information (including personal information) you share in any online message board or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
If you mistakenly post personal information in our message board areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the iLive Sites. In some cases, we may not be able to remove your personal information.
- Services and Device Information
When you access and use the Services, iLive automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times).
- Cookies and Other Tracking Technologies
We also work with third party ad networks to display advertising on our iLive Sites and on third party websites. Our ad network vendors use technologies to collect information about your activities on the iLive Sites to provide you cookie-based targeted advertising on our iLive Sites and on third party websites based upon your browsing activity and your interests.
How Information Collected About You Is Used
Information about your use of the Services may be used for the following purposes:
- to provide, improve and create new Services,
- to respond to your inquiries and to send you administrative communications about the iLive Sites and Services,
- to obtain your feedback about the iLive Sites and Services,
- to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from iLive,
- to statistically analyze trends and user behavior and activity including how frequently areas of the iLive Sites are visited, how the Services are being used and how many emails are received and opened,
- to provide you and people with similar demographic characteristics and interests with more relevant content including advertising both on and off the iLive Sites,
- to detect and defend against fraud and other threats to the Services and our users,
- to identify issues with the Services,
- to conduct research and measurement activities, including those described below,
- to administer your account.
In addition, iLive may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
iLive will not sell your personal information to third parties for their use without your consent.
Sharing Your Information
- iLive Subsidiaries and Corporate Affiliates
- Companies and Contractors that Work with iLive
iLive works with third party companies and contractors that help us provide the Services and to otherwise assist in the operation of the iLive Sites, including those that provide services relating to technology, data analysis, research, email management and deployment, advertising and marketing and/or content. iLive contractors sometimes have limited access to your information in the course of providing products or services to iLive. We require that our contractors not use or disclose your information for any purpose other than providing the limited service or function for iLive.
- Third Party Advertisers and Third Party Websites
We may also include social widgets on the iLive Sites which enable you to interact with the associated social media services, e.g., to share an article. These widgets may collect browsing data which may be received by the third party that provided the widget, and are controlled by these third parties. You may be able to manage your privacy preferences directly with the applicable social network platform.
Compliance with Law, Regulation, and Law Enforcement Requests
To cooperate with government and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.
How Your Information is Secured and Retained
We take reasonable security measures to protect the security of your personal information. Despite iLive's efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your personal information is important to us. When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to iLive from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Your Choices and Rights
- Updating/Removing Your Personal Information
If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us through the Contact Us link provided at the bottom of every page of the iLive Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the iLive Sites from our servers.
When you sign up to receive email communications for any of our Services, including our email newsletters, or at any time, you can choose to opt out of receiving additional newsletters or other email communications from iLive or our advertisers or sponsors.
You can unsubscribe from an email newsletter by:
- Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
- Logging in to the iLive Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
You may also control interest-based advertising on your mobile device by enabling the “Limit Ad Tracking” setting in your iOS device’s settings or “Opt out of Ads Personalization” in your Android device’s settings. This will not prevent you from seeing advertisements, but will limit the use of device advertising identifiers to personalize ads based on your interests. If you have questions about how to reject cookies on your specific device please check with the device manufacturer.
We are committed to protecting the privacy of children. The iLive Sites are not designed or intended to attract children under the age of 13. The iLive Sites do not collect personal information from any person we actually know is under the age of 13. The parent or guardian is solely responsible for providing supervision of the minor's use of iLive Sites. The parent or guardian also assumes full responsibility for the interpretation and use of any information or Servises provided through iLive Sites for the minor.
- Additional Information for iLive’s Visitors from the European Economic Area (“EEA”)
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may lodge a complaint with your local supervisory authority.