iLive Privacy Policy

, medical expert
Last reviewed: 05.02.2024

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We understand how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of this site and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

This Privacy Policy applies to websites that are intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes, including iLive.com.ua, iLiveOK.ru, iLiveOK.com and including the subdomains and mobile versions of these sites (we refer to these sites collectively as the “iLive Sites”). We refer to the iLive Sites, along with the information and services made available to you through the iLive Sites, as the “Services.”

If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then you should not use the Services. By using the Services, you must agree to the iLive Terms of Use, which is the contract between us and users of the Services. By accepting the iLive Terms of Use, you confirm that you have read and understand this Privacy Policy and the iLive Cookie Policy and you acknowledge that we will store, use and otherwise process your information where we are located.

Information Collected About You

Some of our Services do not retain your personal information, while others store your personal information in accordance with this Privacy Policy. Even if you do not register with or provide any personal information to iLive, we collect information about your use of the iLive Sites and the Services. We may also acquire information about our users from external sources.

When you use the Services, we collect information as follows:

  • Registration

While you may use most of the Services without registering, certain Services do require that you register with iLive for them to function properly. If you choose to register or update an existing account with iLive or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your iLive account. You are responsible for ensuring the accuracy of the personal information that you submit to iLive.

  • Email Newsletters

At registration and at various times as you use the iLive Sites, you will be given the option of providing us with personal information in order to receive informational/promotional newsletters via email from iLive. In iLive Message Boards, if you turn on the email notification for posts you have created or participated in, you'll receive an email when there has been any activity on those posts. If you later decide you no longer want to receive email updates, you can turn it off by navigating to the Email Alerts section in your Message Board settings.

  • iLive Message Boards and Other Public Forums

iLive features several message board areas and other public forums where users with similar interests including with respect to certain medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by healthcare experts. Our message boards are open to the public and should not be considered private.

Any information (including personal information) you share in any online message board or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.

If you mistakenly post personal information in our message board areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the iLive Sites. In some cases, we may not be able to remove your personal information.

  • Emails You Send to iLive

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to iLive by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to iLive.

  • Services and Device Information

When you access and use the Services, iLive automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times).

  • Cookies and Other Tracking Technologies

We and our partners use cookies to collect information about your use of the Services. “Cookies” are small data files assigned to your browser when you visit a iLive Site which enable recognition of your browser and collect and store information about your use of the Services, as described above. In addition to cookies, we and our partners use other tracking technologies that collect information about your use of the Services, including mobile identifiers and "web beacons" which are small graphic files (sometimes called “clear GIFs” or “web pixels”) embedded in a web page or email typically used to monitor activity and send relevant information back to a server (which can belong to the host site, a network advertiser or some other third party).

Our advertising service partners may use cookies and other tracking technologies to collect information about your use of the iLive Sites, including content you have viewed. These third parties may use this information to help iLive deliver advertising on the iLive Sites and on other third party websites based on your browsing activity on the iLive Sites. iLive may further tailor the advertising on the iLive Sites and these other third party websites based on additional information to the extent known by iLive or these third parties. The third parties that iLive works with are Google, Yandex, Facebook, Twitter and other. In addition to using the information it collects performing services for iLive, Google and Yandex may also use such information as described in their privacy policy. To see how Google or Yandex may use information collected through our use of the Google or Yandex services on the iLive Sites visit https://www.google.com/policies/privacy/partners and https://metrica.yandex.com/about/info/privacy-policy. While Facebook and Twitter does not provide any personal information to iLive, Facebook and Twitter may use information that it has about you and that it collects performing services for iLive (which may be associated with personal information that Facebook and Twitter has about you) as described in their privacy policy available at https://www.facebook.com/about/privacy and https://twitter.com/privacy.

We also work with third party ad networks to display advertising on our iLive Sites and on third party websites. Our ad network vendors use technologies to collect information about your activities on the iLive Sites to provide you cookie-based targeted advertising on our iLive Sites and on third party websites based upon your browsing activity and your interests.

For more information about our how cookies and other tracking technologies are used in connection with the Services, please read our Cookie Policy.

How Information Collected About You Is Used

Information about your use of the Services may be used for the following purposes:

  • to provide, improve and create new Services,
  • to respond to your inquiries and to send you administrative communications about the iLive Sites and Services,
  • to obtain your feedback about the iLive Sites and Services,
  • to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from iLive,
  • to statistically analyze trends and user behavior and activity including how frequently areas of the iLive Sites are visited, how the Services are being used and how many emails are received and opened,
  • to provide you and people with similar demographic characteristics and interests with more relevant content including advertising both on and off the iLive Sites,
  • to detect and defend against fraud and other threats to the Services and our users,
  • to identify issues with the Services,
  • to conduct research and measurement activities, including those described below,
  • to administer your account.

In addition, iLive may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.

iLive may combine your personal information and other information collected about your use of the Services, and also supplement with information from external sources for the purposes described in this Privacy Policy. For example, information that iLive collects about you may be combined by iLive with other information available to iLive through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the iLive Sites, to our current or prospective advertisers and other business partners.

iLive will not sell your personal information to third parties for their use without your consent.

Sharing Your Information

  • iLive Subsidiaries and Corporate Affiliates

We may share your information with our subsidiaries, affiliates and companies acquired by or merged with us and our affiliates. In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, iLive reserves the right to transfer your personal information to the new party in control or the party acquiring assets. In the event of such a change, your personal information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section “Changes to This Privacy Policy.”

  • Companies and Contractors that Work with iLive

iLive works with third party companies and contractors that help us provide the Services and to otherwise assist in the operation of the iLive Sites, including those that provide services relating to technology, data analysis, research, email management and deployment, advertising and marketing and/or content. iLive contractors sometimes have limited access to your information in the course of providing products or services to iLive. We require that our contractors not use or disclose your information for any purpose other than providing the limited service or function for iLive.

  • Third Party Advertisers and Third Party Websites

We may share information that we have about you, such as a cookie ID or IP address, with third party advertising service providers who may use this information, on our behalf, to help iLive deliver advertising on the iLive Sites as well as on third party websites, as further described in our Cookie Policy.

Certain content, services and advertisements offered to you through the iLive Sites are served on, or contain links to, websites hosted and operated by a company other than iLive ("Third Party Websites"). iLive does not share your personal information with these Third Party Websites without your consent, but you should be aware that any information you disclose to these Third Party Websites once you access these Third Party Websites is not subject to this Privacy Policy. iLive does not endorse and is not responsible for the privacy practices of these Third Party Websites. You should review the privacy policy posted on the Third Party Website to understand how that Third Party Website collects and uses your information. iLive makes an effort to make it obvious to you when you leave a iLive Site and enter a Third Party Website, either by requiring you to click on a link or by notifying you on the iLive Site before you visit the third party site. In addition, if you see a phrase such as "Powered by" or "in association with" followed by the name of a company other than iLive, then you are on a website hosted by a company other than iLive.

We may also include social widgets on the iLive Sites which enable you to interact with the associated social media services, e.g., to share an article. These widgets may collect browsing data which may be received by the third party that provided the widget, and are controlled by these third parties. You may be able to manage your privacy preferences directly with the applicable social network platform.

Compliance with Law, Regulation, and Law Enforcement Requests

To cooperate with government and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.

How Your Information is Secured and Retained

We take reasonable security measures to protect the security of your personal information. Despite iLive's efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your personal information is important to us. When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to iLive from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Your Choices and Rights

  • Updating/Removing Your Personal Information

If you do not want your personal information used by iLive as provided in this Privacy Policy, you should not use the iLive Sites and Services. You can correct, update or review personal information you have previously submitted, logging-in and making the desired change. You can also update any personal information you have submitted by contacting us through the Contact Us link provided at the bottom of every page of the iLive Sites.

If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us through the Contact Us link provided at the bottom of every page of the iLive Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the iLive Sites from our servers.

When you sign up to receive email communications for any of our Services, including our email newsletters, or at any time, you can choose to opt out of receiving additional newsletters or other email communications from iLive or our advertisers or sponsors.

You can unsubscribe from an email newsletter by:

  1. Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
  2. Logging in to the iLive Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
  • Cookies

Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" or “Settings” or “Preferences” section of your browser’s toolbar. Refer to our Cookie Policy for additional information about opting out of Cookies.

  • Mobile Opt-out

You may also control interest-based advertising on your mobile device by enabling the “Limit Ad Tracking” setting in your iOS device’s settings or “Opt out of Ads Personalization” in your Android device’s settings. This will not prevent you from seeing advertisements, but will limit the use of device advertising identifiers to personalize ads based on your interests. If you have questions about how to reject cookies on your specific device please check with the device manufacturer.

  • Children's Privacy

We are committed to protecting the privacy of children. The iLive Sites are not designed or intended to attract children under the age of 13. The iLive Sites do not collect personal information from any person we actually know is under the age of 13. The parent or guardian is solely responsible for providing supervision of the minor's use of iLive Sites. The parent or guardian also assumes full responsibility for the interpretation and use of any information or Servises provided through iLive Sites for the minor.

  • Additional Information for iLive’s Visitors from the European Economic Area (“EEA”)

When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where: (i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you; (ii) necessary for our legitimate interest in keeping the Services, Sites safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary to perform our contractual obligations in the iLive Terms of Use; (v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation); (vi) you have expressly made the information public, e.g., in a iLive message board or other public forums; (vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and (viii) necessary to protect your vital interests, or those of others.If you are a iLive user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting iLive. We will respond to your request within a reasonable timeframe.

Where we process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications we send to you, by changing your subscription preferences in your account settings or as otherwise specified in this Privacy Policy.

We will retain your personal information for as long as necessary to provide the Services to you and fulfill the purposes described in this Privacy Policy. This is also the case for third parties within whom we share your information to perform services on our behalf. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it. If you have registered with iLive and you no longer want us to use your registration information to provide the Services to you, you may close your account.

Contacting iLive

Please send us an email by using the Contact Us link at the bottom of every page of the iLive Sites if you have any questions about this Privacy Policy or the personal information we maintain about you.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may lodge a complaint with your local supervisory authority.

Changes to this Privacy Policy

We reserve the right to change or modify this Privacy Policy and any of our Services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this Privacy Policy we will notify you by means of a notice on the iLive Sites and/or by email to our registered users (sent to the email address specified when you register) prior to the change becoming effective. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the iLive Sites. Please exit the iLive Sites immediately if you do not agree to the terms of this Privacy Policy.

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